1. Acceptance
By accessing or using the services offered by Lustrara, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our services or purchase our luxury home decor products.
2. What We Offer — specific to Luxury Home Decor
Lustrara specializes in high-end decorative items designed to elevate the aesthetic of your home. Our offerings include, but are not limited to, luxury furniture, bespoke wall art, artisanal lighting fixtures, and exclusive textiles. Each product is curated with attention to detail, craftsmanship, and style, ensuring that our clients receive only the finest in luxury home decor.
3. Ordering / Engagement (specifics for Luxury Home Decor)
To engage with Lustrara, customers must create an account and provide accurate information regarding their identity and payment details. Orders for luxury home decor items are subject to availability. Due to the exclusive nature of our products, we recommend confirming your selections promptly, as items may be limited in stock. Custom orders may require a consultation to discuss specifications and design preferences.
4. Payment & Pricing
All prices for our luxury home decor items are listed in USD and are subject to change without notice. Payment must be made in full at the time of order through our secure payment gateway. We accept major credit cards and other payment methods as indicated on our website. Taxes and shipping fees may apply and will be calculated at checkout.
5. Delivery / Performance (specifics for Luxury Home Decor)
Delivery of luxury home decor items is handled with care to ensure that your purchases arrive in pristine condition. Lustrara will provide estimated delivery timelines at the point of sale; however, these are not guaranteed. Customers are responsible for ensuring that the delivery location can accommodate the size and nature of the items ordered. Any damages incurred during delivery must be reported within 48 hours of receipt.
6. Intellectual Property
All content, designs, trademarks, and logos associated with Lustrara and our luxury home decor products are the intellectual property of Lustrara. Unauthorized use of any such materials is strictly prohibited. Customers may not reproduce, distribute, or create derivative works from our products or branding without explicit written permission from Lustrara.
7. Prohibited Uses
Customers are prohibited from using Lustrara’s services for any unlawful purpose, including, but not limited to, the resale of our luxury home decor items without consent, engaging in fraudulent activities, or using our website in a manner that could damage, disable, or impair the site or interfere with any other party’s use of the site.
8. Disclaimers & Warranties (Luxury Home Decor-specific risks)
Lustrara provides luxury home decor items on an “as is” basis and makes no warranties, express or implied, regarding the quality, reliability, or suitability of the products for any particular purpose. Given the nature of our high-end items, slight variations in color, texture, and size may occur and are not considered defects. Customers are encouraged to review product descriptions and specifications carefully before purchasing.
9. Limitation of Liability
To the fullest extent permitted by law, Lustrara shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our luxury home decor products or services. Our total liability shall not exceed the amount paid by the customer for the specific product or service in question.
10. Governing Law (State of NC)
These Terms of Service shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles.
11. Changes & Contact
Lustrara reserves the right to modify these Terms of Service at any time. Changes will be effective upon posting on our website. For any questions or concerns regarding these terms, please contact us:
- Email: info@