Information We Collect
At Lustrara, we prioritize your privacy and understand the importance of safeguarding your personal information. We collect various types of data to enhance your experience with our luxury home decor products, including:
- Personal Information: When you create an account, place an order, or subscribe to our newsletter, we may collect your name, email address, billing address, shipping address, and phone number.
- Purchase History: We keep track of your orders and preferences to provide personalized recommendations and improve our services.
- Browsing Data: We collect information about your interactions with our website, including pages viewed, time spent on each page, and products viewed or added to your cart.
- Payment Information: Secure payment details are processed through our payment partners, and we do not store your credit card information.
How We Use It
Lustrara uses the information we collect for various purposes, including:
- Processing your orders and managing your account.
- Personalizing your shopping experience by recommending products based on your preferences and browsing history.
- Communicating with you about your orders, promotions, and new product launches.
- Improving our website and services through analytics and customer feedback.
Who We Share It With
We may share your information with:
- Service Providers: Third-party vendors who assist us in fulfilling orders, processing payments, and delivering products.
- Marketing Partners: With your consent, we may share data with trusted partners for promotional purposes.
- Legal Authorities: If required by law, we may disclose your information to comply with legal obligations or protect our rights.
Cookies & Tracking
Lustrara uses cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use our site, remember your preferences, and improve our services. You can manage your cookie preferences through your browser settings.
Your Rights (CCPA/GDPR)
As a resident of California or an individual in the European Union, you have certain rights regarding your personal data:
- The right to access your personal information.
- The right to request deletion of your personal data.
- The right to opt-out of the sale of your personal information.
- The right to rectify inaccurate information.
- The right to data portability.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
Children’s Privacy
Lustrara does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: [email protected]
- Phone: (919) 797-0078
- Address: 1028 SLATEWORTH DR, DURHAM, NC 27703
Last updated: October 29, 2025